RENTCafé CRM Flex, for sure! The key is in the name – It allows our clients to be flexible in how they manage multiple types of residential leases, all from one dashboard including BTR, student, corporate and co-living.
Number of years’ experience in residential?
I’ve been selling technology solutions to the residential real estate industry for 6 years. I started out in social housing, offering resident SMS solutions to residents before moving to Yardi where I focus on the private rental sector, in particular BTR & student.
Favourite thing about working in Yardi’s resi team?
Seeing the continuous investment into product research and development of Yardi’s full product stack. A prime example of this is seeing the release of the Yardi Elevate Suite during my three years at Yardi – impressive! Elevate is a JS Angular interactive interface for our clients, giving them a really intuitive, graphical way of viewing and reporting on data.
Favourite past time?
I am a bit of a book worm! Sitting on the balcony with a book (and a glass or two of Rioja), I also love meeting up with friends and exploring London restaurants! My favourite to date is Hakkasan.
Top Tip for keeping residents happy?
From my own personal experience, I find the ability to communicate easily with the management company is vital. Whether it’s via the concierge team, or digitally through a resident app, making the residents’ experience enjoyable and straightforward is key.
